Useful tips for Vienna

Postal Services in Austria

Students must bear in mind that packages from overseas are charged with a huge duty fee and handling cost if they are very heavy. The duty fee also depends on the value of the pack. If there is an insurance on the package worth 1000 USD and the pack is e.g. 10 kg the duty fee and handling cost can be about €250 altogether. 

For information on the Austrian postal services and sending domestic/international mail, see their website.

We recommend checking prices of the national post service and courier services such as DHL to ensure you find the best option for your needs.

Where is the nearest post office?

Post Filiale 1610, Quellenstraße 59, 1100 Wien; open: Mon-Fri, 8-18. (MAP)
Post Filiale 1106, Troststraße 11a, 1100 Wien; open: Mon-Fri, 8-18, Sat 9-12. (MAP)

Find the nearest branch here.  

How can I find information about public transportation?

For information about Vienna City services, use Wiener Linien. They also have an app which provides information and can be used to purchase e-tickets. Depending on the time of year, various student tickets are available; check here for more details.

For the national rail service, see the ÖBB website

Finally, you can rent transportation such as bicycles and e-scooters all across Vienna. A huge network of city-bikes is available in Vienna. Renting bikes for one hour is free, but a previous online registration with a bank card is necessary on city bikes website and it costs €1. See here. Information about e-scooters and similar services can be found on the websites of the providers. 

Can I use private transportation/cars?

Commuters may use their own cars, however they will need to abide by CEU’s current policy with respect to reclaiming mileage, make all claims themselves, and understand that there will be no reimbursement for any other costs such as parking fees, route passes for HU and AT, additional insurance, etc. For parking information, please see below.

The Q51 campus has only a very limited amount of parking places reserved for logistical purposes. Should you be in need of a parking space for such reasons, please contact Facilities Management beforehand. Any parking arrangements are the responsibility and costs for commuters including any parking they might wish to secure at their accommodation. Paid parking is available in the streets nearby.

Short-stay parking zones in Vienna:
• Districts 1 to 9 and 20: Monday to Friday, except public holidays, 9:00 AM - 10:00 PM, max. stay 2 hours
• Districts 10, 11, 12 and 14 to 19: Monday to Friday, except public holidays, 9:00 AM - 7:00 PM, max. stay 3 hours
• Special scheme near the Stadthalle: Monday to Friday 9:00 AM - 10:00 PM; Saturday, Sunday and public holidays 6:00 PM - 10:00 PM, max. stay 2 hours
• Short-term parking zones are only posted at the entrance to the respective district.
• Different short-term parking rules may apply in the shopping streets of Vienna and are posted separately in such places.

We also recommend checking 'park and ride' garages on the outskirts of the city, designed so you can easily change from your car to public transportation (such as underground, tram or bus). Parking costs only 3,60 Euro per day.

Parking garages in Vienna:

Where can I get dental care?

Zahngesundheitszentrum Wien 10
Wienerbergstraße 13, 1100 Wien  (MAP)
Telefon: +43 1 601 22-4291
Open: Monday-Friday: 7.00 – 18:00 
We recommend calling ahead, but walk-in appointments are possible.

If you wish to find a different dentist, visit this website to find one which suits your preference.

Emergency dental care
In case of a dental emergency on weekends or public holidays, you can use this Dental Ambulance:
Notdienst der Universitätszahnklinik Wien
Sensengasse 2a, 1090 Wien
Telephone: +43 1 40070
Open: Saturdays, Sundays, Public Holidays: 8:00 – 13:00 

Or use this website to find out which regular dentist is on duty.

What is an ISIC , and where can I get one?

An International Student Identity Card (ISIC) is a student card which is recognised in many institutions globally. They entitle you to discounts in various shops/attractions, and are a useful addition to the formal (government and university provided) student cards. Check here for more information. 

To see where your nearest issuing office is, check this map.

Where is the nearest (and recommended) money exchange office?

For a physical office, try:
The Change Group Neuer Markt 2, 1010 Wien, Austria +43 1 9610666  - MAP
Interchange Austria Stephansplatz 9, 1010 Wien, Austria +43 1 5339622  - MAP

We also recommend looking at online options, such as Transferwise, to ensure you find the service most appropriate to your needs.

Where can I find a photo shop nearby?

Try either
Prontophot, Favoritenstraße, 1100 Wien, Austria  - MAP
Sibylle B. Pflamitzer GesmbH, Wielandgasse 16, 1100 Wien, Austria  - MAP

Where can I find a pharmacy nearby?

Quellen-Apotheke, Quellenstraße 45, 1100 Wien, Austria; Mon-Fri 8am-6pm, Sat 8am-12pm  - MAP
Waldapotheke, Quellenstraße 91, 1100 Wien, Austria; Mon-Fri 8am-6pm, Sat 8am-12pm  - MAP

Where can I go to get stationery items (e.g. markers or notebooks)?

LIBRO, Favoritenstraße 128, 1100 Wien, Austria; Mon-Fri 9am-7pm, Sat 9am-6pm  - MAP

Should I turn to a lawyer if I have problems with my apartment/landlord?

Please try to discuss the problem with the landlord first. It is really expensive to hire a lawyer and the procedure could take more months or years.

Opening a bank account in Austria:

Please see a comparison among different options here